Quote: Just to clarify, is 'bucs' a local name for ZA Rand?
This AutoZone mob looks like they have a customer service policy second to none. Well worthy of the patronage of all Datsun owners I'd say.

Yeah mate, I would make a hell of a bitch fest over it... make the biggest noise that you can to them, if they dont fix it then make the biggest noise that you can elsewhere.

one of the most valuable lessons that my ex taught me was "get the ####s otherwise you wont get what you want", mind you, she was a fiery one...

@Trix
Next time try "EngineParts". I always buy my parts from them. Midas I had to take on more than one occasion parts back because they were not the right ones for my car.Bunch of idiots working there. "EngineParts" always gave me the right parts and good quality parts in stock.
Does Ferodo not make brake shoes for our datto's rear anymore?

Yes i'm with everyone else,bitch like hell and go the juguler till you get full satisfaction,like Dodgy said,it's no loose screw it's a MAJOR safety issue.Even going to another parts supplier would be questionable as i would be very surprised if all the shoes come from the same supplier anyway.
If Midas there are anything like here they certainly would'nt be bonding shoes on site

go torch the shop. That'll #### them!

Quote:

haha, you think like me... though sensibility and self preservation prevent me from listening to the voices in my head...

Hey Trix. I have sent the link to this page to Midas headoffice, lets see what they have to say about it.

Is there no industry standards body that you can contact & complain to?
This is no loose screw on a door handle, this is a primary safety part & if yours is dud, then how many thousands of others are also faulty. It's entirely possible that this sort of thing could lead to tragic consequences for somebody else.
The parts are quite clearly substandard & downright dangerous & it surely must be against the law to be selling a non guaranteed 'primary safety' part like this.

In Australia, the item must be suited to the task, as this clearly isn't, & if not you would have legal recourse.

Many years ago a friend had a run-in with a certain chrome plater. In his own business premesis he had the offending plated item on display & a sign that said "Brand X chrome platers? Ask me."
By asking him for his opinion he removed any legal impediment to expressing his thoughts & was therefore free of any possibility of slander charges, ... since his personal opinion had actually been solicited.

Put the dud shoe in the back window with a similar sign & answer all questions honestly.

Yes, you should see if there's a Trade Association that the dealer is a part of & take it up with them. Or better yet, find out the Area Manager for that particular Midas Branch & tell him about it. I assume that Midas is a franchise system like it is here in Australia. There is such a thing as an implied warrantee, which means it's not going to fail immediately. I'd be kicking this upstairs to somebody in Midas, contacting any Associations that they may be a member of & calling whatever government department handles shoddy workmanship. If all that fails, there's always the current affairs shows that love this sort of thing.