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Browsing this Thread:   1 Anonymous Users





fredeuce
Re: Don't you hate it when they won't sell??????
#1
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2010/1/26 7:06
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Seriously, customers are so much worse than we are. Of course as salespeople we manipulate certain information in order to make a sale. A perfect example is where we may overplay the availability of a certain model to increase the buying desire and make the customers make a quicker decision. At my dealership that is pretty much the limit of truth manipulation we use.
Our dealership is in the top 10 in the country for customer satisfaction so honesty is integral to our daily culture. Other dealerships may not possess the same ethics however. And bodgy car yards are totally different. They're selling what they know is crap and selling it as though it is good.
I stand by my original statement the customers are worse than us. Customers will straight out lie just to get a better price. Let's say they have a price of $33000 from another dealership. They will come to us and lie to our faces and tell us they have had a price of $30000. Do they get a bad reputation? Nope.

I can't let this statement pass without comment.

The underlined portion is very likely deceptive and misleading conduct contrary to the Consumer and Competition Act 2010. Don't do that. You could get well and truly reamed.

As for the conduct of the customers and their apparent lying. If they come in and spout these other offers,simply call their bluff. Find out who the competitor is, make inquiries, know your market .Do your homework. You don't have to sell at the stated price they say they are prepared to pay.

Posted on: 2011/6/23 3:16
Transfer the post to other applications Transfer

Subject Poster Date
     Don't you hate it when they won't sell?????? Shoota_77 2011/6/21 12:39
       Re: Don't you hate it when they won't sell?????? Ivan1 2011/6/21 12:57
         Re: Don't you hate it when they won't sell?????? Shoota_77 2011/6/21 13:23
           Re: Don't you hate it when they won't sell?????? levey 2011/6/21 13:29
           Re: Don't you hate it when they won't sell?????? revhead001 2011/6/21 13:55
       Re: Don't you hate it when they won't sell?????? levey 2011/6/21 14:24
       Re: Don't you hate it when they won't sell?????? revhead001 2011/6/21 22:05
         Re: Don't you hate it when they won't sell?????? demacoz 2011/6/21 23:24
         Re: Don't you hate it when they won't sell?????? Shoota_77 2011/6/21 23:33
           Re: Don't you hate it when they won't sell?????? shakn-1 2011/6/21 23:44
             Re: Don't you hate it when they won't sell?????? Shoota_77 2011/7/1 9:15
               Re: Don't you hate it when they won't sell?????? ZigZag 2011/7/1 9:32
                 Re: Don't you hate it when they won't sell?????? ddgonzal 2011/7/1 10:02
           Re: Don't you hate it when they won't sell?????? fredeuce 2011/6/23 3:16
             Re: Don't you hate it when they won't sell?????? Shoota_77 2011/6/23 3:36
       Re: Don't you hate it when they won't sell?????? bakat 2011/6/22 0:12
         Re: Don't you hate it when they won't sell?????? PurpleJim 2011/6/22 3:26
       Re: Don't you hate it when they won't sell?????? elemental_funk 2011/6/22 4:13
       Re: Don't you hate it when they won't sell?????? Shoota_77 2011/6/22 4:31
         Re: Don't you hate it when they won't sell?????? Wurzel 2011/6/22 6:59
           Re: Don't you hate it when they won't sell?????? clyons8 2011/6/22 7:08
         Re: Don't you hate it when they won't sell?????? Shoota_77 2011/6/22 12:49
       Re: Don't you hate it when they won't sell?????? Shoota_77 2011/6/22 7:53
         Re: Don't you hate it when they won't sell?????? demacoz 2011/6/22 8:26
         Re: Don't you hate it when they won't sell?????? revhead001 2011/6/22 10:56
       Re: Don't you hate it when they won't sell?????? Ivan1 2011/6/22 13:03
         Re: Don't you hate it when they won't sell?????? Shoota_77 2011/6/22 13:06
       Re: Don't you hate it when they won't sell?????? DatsAndy 2011/6/22 13:30
         Re: Don't you hate it when they won't sell?????? ZigZag 2011/6/22 23:53
           Re: Don't you hate it when they won't sell?????? estyre 2011/6/23 0:23
       Re: Don't you hate it when they won't sell?????? DatsAndy 2011/6/23 3:11
       Re: Don't you hate it when they won't sell?????? ddiesel 2011/6/23 5:02
         Re: Don't you hate it when they won't sell?????? Shoota_77 2011/6/23 5:18
       Re: Don't you hate it when they won't sell?????? D 2011/6/23 5:39
       Re: Don't you hate it when they won't sell?????? elemental_funk 2011/6/23 5:54
         Re: Don't you hate it when they won't sell?????? 1000SSS 2011/6/23 6:57
         Re: Don't you hate it when they won't sell?????? chris_stam 2011/6/23 6:58
           Re: Don't you hate it when they won't sell?????? lethal_john 2011/6/23 8:32
             Re: Don't you hate it when they won't sell?????? D 2011/6/23 8:40
               Re: Don't you hate it when they won't sell?????? lethal_john 2011/7/1 10:30
                 Re: Don't you hate it when they won't sell?????? Shoota_77 2011/7/1 13:24
       Meet Fergus, the angry red head Shoota_77 2011/7/2 9:02
         Re: Don't you hate it when they won't sell?????? ZigZag 2011/7/2 9:03
       Re: Don't you hate it when they won't sell?????? levey 2011/7/2 13:52




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