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Re: nissan dealer="knows nuthing bout datsuns"
Home away from home
Joined:
2002/6/14 23:58
From Brisbane Australia
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Posts: 867
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What the hell, this is an actuall conversation I had with a lady customer- and I will keep it shorter than it was.
she said I need a mirror for my accord.
I asked what year is it ?
a few years old
madam they came out in 1977
it's not that old
do have a chassis number
no
could you get it
hang on
she got the number it was a 99 model
now what mirror do you need
the rear view mirror
lady you have three on your car
I want the RH one
is it a manual NO
so it would be electric
YES
is it painted
YES
what colour is it
IT is the same colour as the car
yes ma'am and what colour is your car
and in a hump she told me the colour of her car in a tone as if I should have known
believe me guys try answering 40 or so of these a day and you all wonder why us parts dude's get a bit snappy !!
Oh happy days it's Monday tomorrow

Posted on: 2003/6/1 14:15
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Re: nissan dealer="knows nuthing bout datsuns"
No life (a.k.a. DattoMaster)
Joined:
2002/12/2 11:26
From Brisbane
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Posts: 2317
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i explained everytihng to him about the ports and about the Gx series..... plus treat him like a prick ??? i didnt treat him like a prick, mate all i was saying was he just denied that a GX motors and car exsisted, its not like i argued with him about it, i just said that i was with 1200.com and i knew that there were GX products produced. the guy just seemed to have a problem with me attempting to explain about some datsun knowlegde that i had gained from this site... i didnt come in with the wrong attitude he presumed that he knew everything and that i was trying to have a go at him, he also had a very basic knowledge of 1200's.
i think he had a poor attitude and poor customer service skills, and the wrong attitude ta boot.
all i was trying to relay to the site was that i was supriesd that a NISSAN dealership would not know much about DATSUNs and not have much info on datsun related products. i mean they have only been nissan for what twenty or twenty three odd years now? (dont qoute me on that)

p.s what i wrote about aftermarket stuff i made a mistake i meant genuine part thourgh nissan.


Posted on: 2003/6/1 14:55
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OLD SkOOL POWeR!!! [color=CC0000]"with the sound & smell of twin 40s at full throttle!!!" [/
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Re: nissan dealer="knows nuthing bout datsuns"
No life (a.k.a. DattoMaster)
Joined:
2002/12/2 11:26
From Brisbane
Group:
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Posts: 2317
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Ade, i can see how you are upset with people that F#%k you round..... but it does work both ways.

i have found, esspeacailly since owning my car that getting good help in the aumotviate service's industry is really hard. like ringing places up that just treat you like S#$t and just dont want your business at all becasue they can afford no too...
with supercheap and autobarn i have found pretty good service becasue the have alot competion, but when getting into the speacilised area's of the automotive industry it is so hard because they can brush your business off and take the highest spender.

i am not saying that is true for all the automotive industry, but it happens, well i have experienced it and i think other people in this club proably have too. there are places and people that have helped me extensivelly and gone out there way for me as the customer, which is great and i appreciate very much

customer service is a huge part of the automotive industry, i understand that, and its just i have found more places that are unwilling than i have willing (mostly in the speacilised area).

thats not taking any blame away from customers though because i am very confident in saying that there are shocking customers that expect you to whip up the info in the click of a finger with no background info, there are pletny of customers that can be wankers. but i try to get all the info i can on i want before i ring up for a part or service

this is what i have experinced where i live anyway, and a few places elsewhere.

well thats my thoughts anyway on the subject


Posted on: 2003/6/1 15:21
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OLD SkOOL POWeR!!! [color=CC0000]"with the sound & smell of twin 40s at full throttle!!!" [/
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Re: nissan dealer="knows nuthing bout datsuns"
Home away from home
Joined:
2003/1/7 11:49
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Posts: 828
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Just make a gasket. Its easier than trying to deal with stupid people.

Posted on: 2003/6/1 15:25
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Datsun 1000 ute - Building (slowly)
Datsun 1600 13B turbo - coming soon
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