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#51 Re: Ebay is getting sh!tter every day
supafatto Posted on: 2012/6/10 7:48
Lol


#50 Re: Ebay is getting sh!tter every day
revhead001 Posted on: 2012/6/10 7:39
Thank you for writing eBay in regard to the items that we being
advertised in the site. Let me help.

I understand that you only wish to search for items that match your
keyword search. I was able to investigate on this matter and the items
that you are referring to that is included in the search page. Checked
on the first item you reported which was a Vacuum cleaned and it was
included in the search page due to the best match rule. The best match
will include any items with the word Datsun in the listing. The item was
indicated that it has compatible makes with Datsun in the listing that
is why it was in the search pages for the word "Datsun". If you find
some items that should not be in the said search list feel free to
report the item at once by clicking on the report button located on the
listing. That will generate a report to our Trust and Safety team to
review the item if it was listed correctly and if it is spamming the
keyword search pages.

If you need further assistance, please don't hesitate to reply to this
email and let us know.

Sincerely,
Kyle Vincent So.

eBay Customer Support


#49 Re: Ebay is getting sh!tter every day
1200rallycar Posted on: 2012/6/8 23:45
While I agree with you don, I don't have the same problem you describe with unrelated items. Is there a preference somewhere?


#48 Re: Ebay is getting sh!tter every day
supafatto Posted on: 2012/6/8 23:36
Lol don!
I bought an exa off eBay, the day I paid for my item the seller told me the car wouldn't run or drive, I call eBay and wanted to stop my payment as the car was not as discribed, they said cars are not covered in there "buyer protection" act! I said payment has not cleared! They said call PayPal! I called PayPal and said I can't to stop payment, they said only eBay can do that as it had cleared at paypals end just not at ebays side! So they put me onto eBay again, then I was told by eBay they would contact seller and get my money back!
Cut a f'd story short I have a $1670 piece of #OOPS# at Rc house cos ebay and PayPal couldn't do crap!
I was also told to speak to the local police and did, they told me to seek legal advise! Yeah more fn money! #OOPS#en cut my losses and move on


#47 Re: Ebay is getting sh!tter every day
demacoz Posted on: 2012/6/8 23:22
Don,

Did you think that eBay was a customer oriented business and not just focused on profit ????

There's the problem

David


#46 Re: Ebay is getting sh!tter every day
revhead001 Posted on: 2012/6/8 22:56
Quote:

revhead001 wrote:
Update. Ebay replied to me this morning.

Ebay/

Hi Donald,

Thank you for contacting eBay back regarding your concern with searching
for items on the eBay site.

We do apologise for any inconvenience this may have caused you. We will
be escalating this matter to our site management pertaining to your
concern with numerous unwanted listings coming up in the search results
page. I will be forwarding a copy of this email to and a report to them
to have them investigate this issue.

While this matter is being looked into, may I kindly offer the use of
the Advanced search option as a remedy just for now that way you can
still make some searches for items on the eBay site without having to
look at a lot of irrelevant search results. Rest assured that this
matter will be looked into.

I'm glad I was able to give you the information needed to sort things
out.

Thank you for choosing eBay, we value your business.

Warm regards,

Roger M.
eBay Customer Support


Well, I have a not so patronising reply in mind. Stay tuned.


So I finally got around to my reply, I wasnt as fired up as I should have been. It is too early, the kids arem't awake yet so I'm not angry enough. But here is my reply after being annoyed with a 10 page search providing me with maybe 8 Datsun parts.

REPLY\

Thankyou for that absolute rubbish reply. The problem with every single response so far from every individual that has replied to this matter is the advanced toolbar suggestion. Back to my standard response, as eBay Australia is failing to understand that I_SHOULD_NOT_HAVE_TO_USE_THE_ADVANCED_TOOLBAR_TO_ELIMINATE_SUCH_ITEMS_THAT_ARE_NOT_DATSUN_RELATED_IN_MY_DATSUN_KEYWORD_SEARCH_THAT_I_HAVE_BEEN_USING_SINCE_2006. It is really not that hard to understand. Even my 6 year old daughter understands. Why can't ebay? Example. This morning I find this. Item number: 221043982603 , What I want is for ebay to explain to me why this item inparticular is in a Datsun Keyword Search. This item is not unlike another 10,000 items in the same search. And they all have a common problem. It is the 'compatible makes' . I can tell you right now that a HOLDEN V8 FLYWHEEL is NOT COMPATIBLE WITH A DATSUN IN ANY WAY> Fix this problem please. DO NOT REPLY WITH AN ADVANCED SEARCH SUGGESTION. That will prove that Ebay is not a customer oriented buisness and that ebay is just purely interested in profit.


#45 Re: Ebay is getting sh!tter every day
shoom Posted on: 2012/6/4 13:47
They really shouldn't be allowed to get away with it. I sold something for $600 on ebay and paypal takes $50 and then I get charged $42 by ebay for listing the thing. hell no, it's legal robbery! and they try and force you to use payment via paypal even if you don't select it.


#44 Re: Ebay is getting sh!tter every day
1200rallycar Posted on: 2012/6/4 13:42
Yep its 12-13%. That's right, the fees are killer, especially if you get paid by paypal too, your gonna lose another 4% i think there


#43 Re: Ebay is getting sh!tter every day
cracka50 Posted on: 2012/6/4 13:31
Just got my invoice from ebay for selling something.
Sold for $400 charged by ebay $54.
Surely this isnt right??


#42 Re: Ebay is getting sh!tter every day
shoom Posted on: 2012/5/29 12:10
theres a A series 5 speed for sale on gumtree in Perth right now btw



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