Quote:
revhead001 wrote:
Update. Ebay replied to me this morning.
Ebay/
Hi Donald,
Thank you for contacting eBay back regarding your concern with searching
for items on the eBay site.
We do apologise for any inconvenience this may have caused you. We will
be escalating this matter to our site management pertaining to your
concern with numerous unwanted listings coming up in the search results
page. I will be forwarding a copy of this email to and a report to them
to have them investigate this issue.
While this matter is being looked into, may I kindly offer the use of
the Advanced search option as a remedy just for now that way you can
still make some searches for items on the eBay site without having to
look at a lot of irrelevant search results. Rest assured that this
matter will be looked into.
I'm glad I was able to give you the information needed to sort things
out.
Thank you for choosing eBay, we value your business.
Warm regards,
Roger M.
eBay Customer Support
Well, I have a not so patronising reply in mind. Stay tuned.
So I finally got around to my reply, I wasnt as fired up as I should have been. It is too early, the kids arem't awake yet so I'm not angry enough. But here is my reply after being annoyed with a 10 page search providing me with maybe 8 Datsun parts.
REPLY\
Thankyou for that absolute rubbish reply. The problem with every single response so far from every individual that has replied to this matter is the advanced toolbar suggestion. Back to my standard response, as eBay Australia is failing to understand that I_SHOULD_NOT_HAVE_TO_USE_THE_ADVANCED_TOOLBAR_TO_ELIMINATE_SUCH_ITEMS_THAT_ARE_NOT_DATSUN_RELATED_IN_MY_DATSUN_KEYWORD_SEARCH_THAT_I_HAVE_BEEN_USING_SINCE_2006. It is really not that hard to understand. Even my 6 year old daughter understands. Why can't ebay? Example. This morning I find this. Item number: 221043982603 , What I want is for ebay to explain to me why this item inparticular is in a Datsun Keyword Search. This item is not unlike another 10,000 items in the same search. And they all have a common problem. It is the 'compatible makes' . I can tell you right now that a HOLDEN V8 FLYWHEEL is NOT COMPATIBLE WITH A DATSUN IN ANY WAY> Fix this problem please. DO NOT REPLY WITH AN ADVANCED SEARCH SUGGESTION. That will prove that Ebay is not a customer oriented buisness and that ebay is just purely interested in profit.